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Access Housing Support


How to Access Housing and Resources

Polk County offers a Centralized Intake approach to homelessness resources, via our partner at Primary Health Care. This means there is a coordinated approach to securing homelessness services so people don’t have to repeatedly relive/restate their trauma to access help. At Primary Health Care, clients complete an intake assessment to help resolve their homelessness and help staff better understand their strengths and needs. Individuals/families may be referred to a case manager, shelter, housing opportunities, mental/physical health assessments, specialists, benefits, or other agencies for further assistance.  

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If you or someone you know is experiencing homelessness in Polk County and in need of support, contact Primary Health Care at 515-248-1850 or by visiting 1200 University Ave. Des Moines, IA from Monday- Friday, 8:00 am-4:00 pm. For help after hours, call 2-1-1.


View a downloadable flyer with additional Centralized Intake information here.

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